At Fakenham Fairways we respect the personal information that you entrust us with. We want to be clear about how we manage, store and use your information.
How we collect your information
We may collect information on you from the following sources:
Provided by you from filling in the contact form on our website;
From details we ask you for when you book a camping pitch with us;
From information you provide when you email us directly;
From pitchup.com if you book a pitch with us via their website;
From information you provide if entering a competition for example our Pitch and Putt or Crazy golf leader board;
Application form filled in for Store and Stay.
We do not record any personal information that can identify individuals who visit our website unless you enter information into the contact form.
What we do with your information
We only use the information you provide us with for our own administrative purposes, to contact you about your enquiry or for marketing purposes. We will never pass your details to any third party unless requested by you or required to do so by law.
If you make a booking with us we will collect your name, address, telephone number email address and bank card details. We will use this information to process payments and to send you marketing news. We do not store credit card information.
If you fill in an application form for Store and Stay we collect your name, address, phone number, email address, car make model and registration details, caravan make, model and insurance details. We will retain a paper copy of your form and use the information for insurance purposes, if we need to contact you about your caravan and during the renewal procedure.
Phone numbers, names and addresses are stored both digitally and in our paper based system in the office. Staff at Fakenham Fairways have access to this information but it is not available to any other third party.
You may request to view information held on you by emailing firstname.lastname@example.org. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
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